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How do I activate my Coles for Business virtual card? (Mobile App)

1. Open the Coles for Business credit app.

Tip: If you haven't yet downloaded the Coles for Business credit app, you can download the app directly from your mobile device's app store.

2. Select Log in

Log in screen

3. Enter your registered email address into the Enter your email address field, then select Continue.

Email entry screen

4. Enter the 6-digit verification code sent to your email, then select the Verify button.

Verification screen

5. Once logged into your account, navigate to the My cards section via the navigation bar.

My cards section

6. Once you have found your card that you wish to activate, select the Activate card button at the bottom of your screen.

Activate card button

7. You will now be prompted to enter a 4-digit PIN that you would like to use for your new card. Enter your new 4-digit card PIN.

PIN entry screen

8. Re-enter your 4-digit PIN to confirm.

Confirm PIN

9. Your card has now been activated, and your PIN has been set. You can now make purchases with your new Coles for Business card.

Card activated

Tip: Your card has now been activated. If you want to view your card details in order to make an online purchase, continue on with the next steps.

10. To view your card details, select the Show details button visible beneath your card.

Show details button

11. Once you select Show details, a new view will open. Select View Card Details within this new view.

View Card Details screen

12. To securely view your card details, an email verification code will need to be requested and confirmed before your card details become visible. Select Send Verification Code to trigger the email code.

Send verification code

13. Once you receive the email verification code in your inbox, copy and paste the code into the Email Code field below, then select Confirm.

Confirm verification code

14. Your card details will now be visible, including your 16-digit PAN number, your card expiry date and your 3-digit CVV. Note these have been redacted from the guide.

Card details view

Important: We will never ask for your 16-digit card number (PAN), PIN, or passcode over the phone. Never disclose your full PAN, PIN, or passcode to anyone via phone, email, or text message.