---
title: How can I lock and unlock cards?
description: How can I lock and unlock cards?
---

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1. [Coles for Business Help Centre](https://help.businesscredit.coles.com.au/)
2. [Manage your account - Admins](https://help.businesscredit.coles.com.au/manage-your-account-admins)

# How can I lock and unlock cards?

**To lock and unlock another shoppers card,** see the below guide:

1\. Navigate to [https://businesscredit.coles.com.au](https://businesscredit.coles.com.au)

Login with your registered email associated with your Coles for Business credit account.

2\. Select **Cards** on the left side navigation bar.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-09-03/bdadd38a-ff08-424e-8e0e-2a54845c85b7/File.webp?tl_px=0,0&br_px=1682,967&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=132,382)

3\. Within the **Everyone** view, select the person whose card you want to lock from the **Active** cards dropdown.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-09-07/4234287c-0828-4f57-9379-85b611db5887/user_cropped_screenshot.webp?tl_px=0,5&br_px=2343,1315&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=433,402)

4\. Select the card you wish to lock from within the pop-out menu.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-09-07/a2c5892e-4e1f-4ae7-bae0-9894410d9c64/user_cropped_screenshot.webp?tl_px=1112,0&br_px=3456,1309&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=793,227)

5\. Click on **Lock card** to toggle it into the on position.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-09-07/72537b1c-4ff0-41cd-b817-f864b8f08358/user_cropped_screenshot.webp?tl_px=1084,287&br_px=3430,1597&force_format=jpeg&q=100&width=1120.0&wat=1&wat_opacity=0.7&wat_gravity=northwest&wat_url=https://colony-recorder.s3.us-west-1.amazonaws.com/images/watermarks/FB923C_standard.png&wat_pad=978,358)

6\. When the **Lock card** toggle is red, the card is now locked and cannot be used.

There is a lock icon on the card image, and the card is now located within the **Locked** section of the **Cards** page.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-09-07/eee241a1-6148-4a83-ade8-f9f02ca7ca3f/user_cropped_screenshot.webp?tl_px=0,0&br_px=3402,1958&force_format=jpeg&q=100&width=1120.0)

**Tip:** Continue to the next step to unlock the card.

7\. Click on **Lock card** to toggle it into the off position. The card is now unlocked and able to be used.

The lock icon has disappeared from the card image, and the card is no longer located within the **Locked** section of the **Cards** page.

![](https://ajeuwbhvhr.cloudimg.io/https://colony-recorder.s3.amazonaws.com/files/2025-09-07/01b643e7-d64a-4bb6-a2b3-35417ed1238b/user_cropped_screenshot.webp?tl_px=0,0&br_px=3430,1986&force_format=jpeg&q=100&width=1120.0)

**To lock or unlock your own card**, see the [How do I lock and unlock my Coles for Business card](https://help.businesscredit.coles.com.au/how-do-i-lock-my-coles-for-business-card) guide.

- [Getting started](https://help.businesscredit.coles.com.au/getting-started)
- [Manage your account - Shoppers](https://help.businesscredit.coles.com.au/manage-your-account-shoppers)
- [Manage your account - Admins](https://help.businesscredit.coles.com.au/manage-your-account-admins)
- [Manage your account - Troubleshooting](https://help.businesscredit.coles.com.au/manage-your-account-troubleshooting)
- [Billing](https://help.businesscredit.coles.com.au/billing)
- [FAQs](https://help.businesscredit.coles.com.au/faqs)

[![coles-for-business-logo](https://help.businesscredit.coles.com.au/hs-fs/hubfs/Coles%20Branding/Coles%20For%20Business%20Logos/coles-for-business-logo.png?width=200&height=30&name=coles-for-business-logo.png "coles-for-business-logo")](https://www.coles.com.au/business)

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