Account owners and admins can issue cards directly from the Coles for Business web portal by following this step-by-step guide:
1. Navigate to https://businesscredit.coles.com.au
Login with your registered email associated with your Coles for Business credit account.
2. Click Cards on the left side navigation bar and click on the Issue a card button.
3. A Business Purpose Declaration message will show.
Once you have read the declaration, click on the Dismiss button to continue.
4. Select a user from the dropdown or search the user you wish to issue a card to.
5. Select the Card Type from the dropdown list.
The available card types include physical cards, virtual cards, single use virtual cards and temporary use virtual cards.
6. To issue a virtual card, enter the card type as Virtual from the dropdown list.
Enter the Requested card limit for the new card, then click on the Issue card button.
7. To issue a temporary use virtual card, enter the card type as Temporary Use Virtual from the dropdown list.
You can either select the Card Validity period from the dropdown menu or manually select the card validity using the date selector.
Enter the Requested card limit for the new card, then click on the Issue card button.
Tip: The maximum validity period for a temporary use virtual card is 1 year.
8. To issue a single use virtual card, enter the card type as Single Use Virtual from the dropdown list.
Enter the Requested card limit for the new card, then click on the Issue card button.
Tip: A single use virtual card will automatically expire after a transaction is completed.
9. To issue a physical card, enter the card type as Physical from the dropdown list.
You can either select the Delivery Address from the dropdown menu or manually enter the requested delivery address.
Enter the Requested card limit for the new card, then click on the Issue card button.
10. Once the card has been successfully issued, it will be available in the user's web portal and mobile app.
Tip: The user will need to activate their card before they can start spending.
Tip: In order to activate contactless payments, the card will need to be inserted and the PIN entered for an in-store transaction.